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Real recordings of Eva answering for our demo company, Apex HVAC. Pick a call.
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Apex HVAC · Sat 2:14 AM
No heat at 2 AM
Transcript
- Eva
Thanks for calling Apex HVAC, this is Eva. How can I help?
- Caller
Hi, sorry, I know it's late. Our furnace just quit and the house is getting cold. I've got two little kids here.
- Eva
No need to apologize, that's what I'm here for. First, do you smell gas anywhere in the house?
- Caller
No, no gas smell. It just stopped blowing warm air.
- Eva
Great. Since you have young kids at home, I'm alerting our on-call technician right now, and they'll call you back tonight. I'll also lock in our first visit on Monday, 8 to 10 AM. Does that work?
- Caller
Yes, that works. Thank you.
- Eva
You're all set. What's the best address and phone number to reach you?
Outcome
- Booked Mon 8 to 10 AM
- On-call tech notified
- Saved to CRM
Illustrative demo call. Apex HVAC is a fictional company used to demo Eva.